Shipping/Terms

ORDER PROCESSING
ORDER PROCESSING CAN TAKE UP TO 3-5 BUSINESS DAYS, SOME ORDERS MAY TAKE LONGER.

RETURN POLICY
ALL SALES ARE FINAL
IF AN ITEM PROVES TO BE DEFECTIVE, PLEASE CONTACT US AT CANTSEEWONTSEE@GMAIL.COM
PRODUCT MUST BE IN THE SAME CONDITION AS RECEIVED… UNWORN, UNWASHED AND UNTAMPERED AND ORIGINAL TAGS MUST REMAIN INTACT
CONCEALED UNITED IS COMMITTED TO QUALITY. MANY OF OUR PRODUCTS ARE PRE-DISTRESSED AND HANDMADE… MAKING SOME ITEMS DIFFER FROM OTHERS.
MUST BE SENT IN ORIGINAL PACKAGING (ORIGINAL SHIPPING LABEL, DUST BAG, ETC)
THE ITEM MUST BE SENT TO ORIGINAL FULFILLMENT HOUSE WITHIN SEVEN DAYS
ALL ITEMS MUST BE RETURNED AT THE SAME TIME
SHIPPING COSTS ARE NON-REFUNDABLE AND RETURN SHIPPING COST WILL BE THE RESPONSIBILITY OF THE CUSTOMER.
IF ALL OF THESE CONDITIONS ARE SATISFIED, WE WILL REFUND THE VALUE OF THE RETURNED PRODUCT(S), SALES TAX INCLUDED, LESS ANY ORIGINAL SHIPPING COSTS. WE WILL NOT ISSUE ANY REFUNDS FOR RETURNS THAT DO NOT SATISFY ALL OF THE CONDITIONS INDICATED ABOVE; PROVIDED, HOWEVER, THAT YOU WILL HAVE THE OPTION TO REQUEST WITHIN SEVEN (7) DAYS FROM BEING NOTIFIED THAT YOU ARE NOT ENTITLED TO A REFUND THAT YOUR MERCHANDISE BE SHIPPED BACK TO YOU, IN THE CONDITION IN WHICH IT WAS RECEIVED BY PROVIDER’S FULFILLMENT HOUSE.
We have made every effort to display the colors of our products that appear on http://CONCEALEDUNITED.COM as accurately as possible. However, as computer monitors, tablets and mobile devices vary, we cannot guarantee that your monitor’s display of a color will be completely accurate.

REFUND POLICY
REFUNDS ARE PROCESSED WITHIN APPROXIMATELY THREE BUSINESS DAYS FROM OUR RECEIPT OF YOUR MERCHANDISE. YOUR REFUND WILL BE CREDITED BACK TO THE SAME PAYMENT METHOD USED TO MAKE THE ORIGINAL PURCHASE ON THIS SITE. IF YOU PAID BY CREDIT CARD, REFUND TIMES WILL DEPEND ON THE CREDIT OR DEBIT CARD COMPANY’S POLICIES. BE AWARE THAT THE REFUND DATE FOR THE CREDIT WILL COINCIDE WITH THE DATE OF THE ORIGINAL PAYMENT, THEREFORE YOU WILL NOT BE CHARGED ANY INTEREST FEES. IF YOU PAID BY PAYPAL, REFUNDS WILL BE CREDITED TO YOUR PAYPAL ACCOUNT AND WILL BE VISIBLE IMMEDIATELY. THE DATE OF REIMBURSEMENT TO THE CREDIT CARD ASSOCIATED WITH YOUR PAYPAL ACCOUNT DEPENDS ON THE COMPANY THAT ISSUED THE CARD. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE.
IN CASE CUSTOMER REQUESTS THE REFUND OF THE ITEM(S) RETURNED, THE CREDIT NOTE WILL BE ISSUED AFTER THE PARCEL IS RETURNED TO OUR WAREHOUSE AND ONLY AFTER THE QUALITY CHECK ON THE ITEM(S)
THE REFUND PROCEDURE WILL TAKE 10 DAYS FROM THE ARRIVAL OF THE ITEM(S) AT THE WAREHOUSE, UNLESS THE ITEM DOES NOT FIT THESE REQUIREMENTS, THE ITEM WILL NOT BE ACCEPTED AND WILL BE SENT BACK TO THE CUSTOMER AT THEIR OWN COST. ANY CHANGES IN CURRENCY DURING THE RETURN PERIOD WILL NOT BE REIMBURSED.
PLEASE NOTE

IDENTIFICATION TAG
ALL OF OUR PRODUCTS COME WITH AN IDENTIFICATION TAG. PLEASE TRY YOUR ITEM ON BEFORE REMOVING THE TAG, SINCE WE DO NOT ACCEPT RETURNS ONCE THE TAG HAS BEEN REMOVED, BROKEN, OR DAMAGED IN ANY WAY. SHOES COME WITH A STICKER UNDER THE SOLE; IF YOU REMOVE OR ALTER THIS STICKER, YOU MAY NO LONGER RETURN YOUR PURCHASE.

FEDEX
YOUR RETURN CAN BE SENT TO US VIA FEDEX, USING THE LABEL THAT WE WILL PROVIDE YOU ONCE THE RETURN HAS BEEN AUTHORIZED. PLEASE VISIT WWW.FEDEX.COM <http://www.fedex.com/> TO FIND THE FEDEX DROP-OFF LOCATION NEAREST TO YOU. IF YOU WISH TO EXCHANGE THE SIZE OR THE COLOR OF AN ITEM, PLEASE DIRECTLY CONTACT OUR CUSTOMER CARE.

INTERNATIONAL PURCHASES
ALL INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ALL DUTIES, CUSTOMS FEES, AND TAXES ON ORDERS. WE DO NOT PRE-PAY DUTIES, CUSTOMS FEES, AND TAXES AT CHECKOUT. WE SHIP ALL INTERNATIONAL ORDERS VIA DHL EXPRESS, EXCEPT FOR ORDERS GOING TO RUSSIA, WE WILL SHIP VIA USPS. FOR ANY INTERNATIONAL ORDERS THAT ARE REFUSED UPON DELIVERY, A REFUND WILL BE PROCESSED ON THE FOODS ONCE THEY ARRIVE BACK TO OUR WAREHOUSE MINUS THE SHIPPING FEE AND A 10% RESTOCKING FEE.

LEGAL

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
PROVIDER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE PRODUCTS INCLUDED ON THE SITE NOR AS TO THE MERCHANDISE BEING SOLD TO YOU. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, PROVIDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION OF THE MERCHANDISE CONTAINED ON OUR ORDER CONFIRMATION. PROVIDER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

THIRD PARTY DELIVERY
PROVIDER SHALL NOT BE LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE CAUSED BY CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL.